Contact Us > FAQ

FAQ

1.

Where can I purchase your products?

Answer:

To place an order just give us a call on 1800 633 866 and one our friendly consultants will assist you by providing a tailored solution to your situation.

Our products are also available through our appointed distributors.

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2.

How much does shipping cost?

Answer:

Shipping is FREE on all orders for delivery anywhere in Australia.

 

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3.

How long will it take to receive my delivery?

Answer:

We use Australia Post or Star Track depending on your location and 7-10 working days should be allowed for delivery.

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4.

Where can I find your prices?

Answer:

To ensure customers receive the right advice and assistance to achieve the best results, we like to discuss your situation with you and then make recommendations as to which product, and what quantitiy, is most suitable for your situation. Call us on 1800 633 866 and we can put together a quote for you.

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5.

Where are the instructions?

Answer:

Standard instructions can be found on the containers. In addition, as our customers situations are all different, we will also include tailored instructions with your receipt. These will either be emailed or mailed to you.

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6.

Are your products tested on animals and are they safe for the environment?

Answer:

Our products are NOT tested on animals and are all environmentally friendly and tested to be safe for use in all types of waste treatment system.

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7.

Can I buy from a distributor? And do you have a distributor near me?

Answer:

We do have distributor throughout Australia. Give us a call on 1800 633 866 and our friendly consultants will assist you to find if there is a distributor in your area. Alternatively you can order directly from us by calling 1800 633 866.

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8.

How do I become a distributor?

Answer:

Thinking of becoming a distributor? Just give us a call on 1800 633 866 or fill out the contact form and we will get back to you with more information.

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9.

Do I need to wear rubber gloves when handling your products?

Answer:

No, our products are non-toxic and contain no harsh chemicals. The same characteristics that help unclog drains and fix septics also make it a highly effective cleaner….so it is particularly ideal for cleaning if you have sensitive skin or allergies.

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